At Hudira, we are committed to safeguarding your privacy and ensuring that your personal information is handled with care and respect. Our approach aligns with our philosophy of transparency and trust, just like our dedication to providing high-quality, natural, and handcrafted products. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, www.hudira.com.

We assure you that your information will never be sold or shared with third parties unnecessarily.

Information We Collect

When you interact with our website by placing an order, registering for an account, subscribing to updates, or contacting customer service, we may collect the following information:

• Full Name
• Email Address
• Contact Number
• Mailing Address
• Payment Information (for order processing)

When We Collect Information

We collect information when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Leave a review
• Browse our website

How We Use Your Information

We use your data to:

• Process and fulfill your orders
• Keep you updated on your order status
• Contact you for delivery updates
• Improve our customer service and experience
• Send exclusive offers and product recommendations

Storage and Security

We retain your information only for as long as needed to fulfill your order, comply with legal obligations, or enhance our services. All sensitive data is encrypted using Secure Sockets Layer (SSL) technology to ensure safe transactions.

Cookies

To improve your experience, our website uses cookies to store anonymous browsing data. These cookies help personalize your visit and ensure a smooth shopping experience. You can clear or disable cookies via your browser settings at any time.

Your Rights

You can request details about the personal data we hold about you. If any information is incorrect, incomplete, or irrelevant, you can request its correction or deletion.

Shipping & Delivery Policy

We take pride in delivering our handcrafted products swiftly and securely to your doorstep.

Deliveries within Pakistan

We partner with trusted courier services, ensuring safe and timely deliveries. You will receive a tracking ID to monitor your package’s journey.

Order Verification

After placing your order, our team will contact you via phone or SMS to confirm the details. If we are unable to reach you within 3 days for Cash on Delivery (COD) orders, the order will be canceled. However, you can always reorder.

Dispatch & Delivery Timeframes

Once your order is verified, it will be dispatched within 1-2 business days. Expect delivery within 4-5 business days.

Free Shipping

We offer free shipping within Pakistan for orders above Rs.2490, so feel free to stock up on your favorite products!